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Plastic Surgery Institute of New Mexico
COVID-19 Pandemic Protocol

In this uncertain time of pandemic, we are implementing the following protocol to maximize the safety of our patients and staff:

1. All staff members have been tested and are negative for COVID-19 with FDA approved RT-PCR method and practice proper hand-sanitizing procedures.
2. All patients and staff menbers are screened for fever, chill, cough, and other flu-like symptoms and the forehead temperature checked daily. We ask you to cancel/delay your appointments if you do not feel well.
3. All patients and staff will wear masks or facial covering while on the premise.
4. Patients are asked to come alone to facilitate social distancing.
5. After checking in, you may be asked to stay in your car until you are notified to come in to avoid congestion in the lobby.
6. All pre-operative patients need to have negative COVID-19 tests prior to surgery. We are happy to assist you with your tests.

Thank you for your understanding and cooperation. Together, we will get through it.

Sincerely yours,
Neil T. Chen, MD
Plastic Surgery Institute of New Mexico
505-842-8889

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