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Our StaffSylvia Henderson2019-07-17T23:21:24+00:00

The smiling faces in our office (from left to right):
Boe, Shannon, Paula, Dr. Chen, Yvette

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Breast Implant Illness: Science or Myth – From An Albuquerque Plastic Surgeon
An ALCL Update from Dr. Neil Chen

Plastic Surgery Institute of New Mexico

3830 Masthead Street, NE,
Albuquerque,NM
87109,USA

Hours:
9:00-5:00 Monday – Thursday
9:00-1:00 Friday

The surgery that I received from Dr. Chen was beyond expectations, it was just what I needed. I was so very pleased with the results. The staff are all so wonderful and kind. I continue to remain a patient with what I call facial “ rejuvenation’s” .Thank you to Davery who gives such wonderful attention and care!read more

Deirdre Herzer

00:24 16 Mar 19

I cannot express how impressed I am with Dr. Chen, his team and my overall experience! From my initial consultation to my follow up visits, I received amazing care and customer service. I was beginning to loose hope with the providers I met with and thought I'd have to settle for a doctor. However, after meeting with Dr. Chen, I immediately knew he held all the qualities I was looking for in a provider to meet my specific needs. Dr. Chen made me feel very comfortable and was open to all of the questions I had and patiently answered them in a way that I understood. He is very knowledgeable of his work and provided honest feedback and suggestions. The day of my surgery, everything went smoothly. Dr. Chen and his team explained everything in detail not only to me but to my husband and mother who were just as nervous as I was. They again patiently answered all our questions (sometimes answering the same question multiple times) which helped put us all at ease. The recovery process was a lot smoother than I expected which I believe is contributed to Dr. Chen's skills, knowledge, care for his patients and his team. Post op, Dr. Chen personally called me to see how I was feeling and ensure I didn't have any questions/concerns and was readily available by phone when I did have a question. I am now two months post op and my results have exceeded my expectations and I couldn't have asked for a better outcome! I highly recommend Dr. Chen and will return in the future without a doubt. Thank you PSI!read more

Google User

19:31 01 Mar 17

Dr. Chen along with his staff were nothing short of amazing! I had such a wonderful experience at his office, I highly recommend him to everyone! I will definitely be returning in the future for any other cosmetic procedures! Thank you for taking such great care of me ❤️read more

Kaylee Goff

18:31 20 Jul 17

Dr. Chen and staff are amazing very kind and compassionate. Highly trust him and his clinical judgment as a surgeon. He did an amazing job minimum scarring and pain. Would highly recommended. Very quick and flexible to get a consult and schedule a procedure.read more

Katerina Rael

04:40 15 Jun 17

I cannot more highly recommend Dr. Chen as a Plastic Surgeon of choice here in New Mexico. His vast experience, distinct attention to each and every detail, and most importantly, his gentle tough as a surgeon is up and above! I have had previous Plastic Surgery done in another state and was highly considering returning to that surgeon, however after my initial consultation with Dr. Chen, there was absolutely no question in my mind that I was totally comfortable with him and the results I could expect would meet my expectations. He has treated both myself and my husband, and consequently a friend from California also flew out here after she saw my results. We are all hugely grateful to Dr. Chen and his Staff for their expertise and 100% care through the entire process of our surgeries! read more

Roxanne Virgilio

Roxanne Virgilio

05:05 11 Dec 13

Saw dr Chen scheduled an appointment can’t wait to see my results! This is so huge for me to feel comfortable and confident in my own skin after my weight lossread more

John N Lori Gallegos

John N Lori Gallegos

01:30 02 Jan 20

I was very excited when Dr Chen said I only needed a mini lift. My main concern was my turkey neck. After the surgery my face looked great but it was swollen. now that the swelling has gone down I still have a turkey neck just smaller. My cheeks look better but if I had known he could not tighten up the chin with a mini facelift I would have gotten a full one. I am disappointed and sad about my neck area.read more

sonja st

18:18 17 Jun 20

I really am impressed with this place. Scheduling my consultation was so easy and fast! I used the website to request a consultation and was contacted the same day. i was able to schedule my surgery as far out as I wanted to save up money but they had dates extremely close to my consultation too if I wanted to have it done sooner. The day of the surgery everyone was so kind and helpful. After the surgery there was a very very kind nurse who held my hand and helped me calm down as I came off the sleepy gas. I am beyond happy with my results. Also with covid 19 they were extremely careful and sanitary. I had to be tested before surgery and any time I went in they would check my temp. Masks were worn and sanitizer was used. They spray your hands down for you when you go into the office and take your temp. Overall I couldn't have asked for a better experience.read more

Lacie Conyers

14:59 21 Jul 20

Dr Chen and his staff are amazing! Always available for questions and any concern that might arise! I cannot think of anyone else I would go toread more

LSG Admin

19:54 20 Jul 20

Dr. Neil Chen is an amazing plastic surgeon. When you have a consultation with him, he is very thorough about the procedure. The surgery went perfect and the outcome was wonderful. I would highly recommend him.read more

Virginia Perry

20:07 24 Aug 20

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Covid 19 Annoucement

Plastic Surgery Institute of New Mexico
COVID-19 Pandemic Protocol

In this uncertain time of pandemic, we are implementing the following protocol to maximize the safety of our patients and staff:

All staff members have been tested and are negative for COVID-19 with FDA approved RT-PCR method and practice proper hand-sanitizing procedures.
All patients and staff menbers are screened for fever, chill, cough, and other flu-like symptoms and the forehead temperature checked daily. We ask you to cancel/delay your appointments if you do not feel well.
All patients and staff will wear masks or facial covering while on the premise.
Patients are asked to come alone to facilitate social distancing.
After checking in, you may be asked to stay in your car until you are notified to come in to avoid congestion in the lobby.
All pre-operative patients need to have negative COVID-19 tests prior to surgery. We are happy to assist you with your tests.

Thank you for your understanding and cooperation. Together, we will get through it.

Sincerely yours,
Neil T. Chen, MD
Plastic Surgery Institute of New Mexico
505-842-8889

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