Our Staff - Dr. Chen Plastic Surgery New Mexico

The smiling faces in our office (from left to right):
Boe, Shannon, Paula, Dr. Chen, Yvette

4.9

Deirdre Herzer

00:24 16 Mar 19

The surgery that I received from Dr. Chen was beyond expectations, it was just what I needed. I was so very pleased with the results. The staff are all so wonderful and kind. I continue to remain a patient with what I call facial “ rejuvenation’s” .Thank you to Davery who gives such wonderful attention and care!read more

Google User

19:31 01 Mar 17

I cannot express how impressed I am with Dr. Chen, his team and my overall experience! From my initial consultation to my follow up visits, I received amazing care and customer service. I was beginning to loose hope with the providers I met with and thought I'd have to settle for a doctor. However, after meeting with Dr. Chen, I immediately knew he held all the qualities I was looking for in a provider to meet my specific needs. Dr. Chen made me feel very comfortable and was open to all of the questions I had and patiently answered them in a way that I understood. He is very knowledgeable of his work and provided honest feedback and suggestions. The day of my surgery, everything went smoothly. Dr. Chen and his team explained everything in detail not only to me but to my husband and mother who were just as nervous as I was. They again patiently answered all our questions (sometimes answering the same question multiple times) which helped put us all at ease. The recovery process was a lot smoother than I expected which I believe is contributed to Dr. Chen's skills, knowledge, care for his patients and his team. Post op, Dr. Chen personally called me to see how I was feeling and ensure I didn't have any questions/concerns and was readily available by phone when I did have a question. I am now two months post op and my results have exceeded my expectations and I couldn't have asked for a better outcome! I highly recommend Dr. Chen and will return in the future without a doubt. Thank you PSI!read more

Kaylee Goff

18:31 20 Jul 17

Dr. Chen along with his staff were nothing short of amazing! I had such a wonderful experience at his office, I highly recommend him to everyone! I will definitely be returning in the future for any other cosmetic procedures! Thank you for taking such great care of me ❤️read more

Katerina Rael

04:40 15 Jun 17

Dr. Chen and staff are amazing very kind and compassionate. Highly trust him and his clinical judgment as a surgeon. He did an amazing job minimum scarring and pain. Would highly recommended. Very quick and flexible to get a consult and schedule a procedure.read more

Roxanne Virgilio

05:05 11 Dec 13

I cannot more highly recommend Dr. Chen as a Plastic Surgeon of choice here in New Mexico. His vast experience, distinct attention to each and every detail, and most importantly, his gentle tough as a surgeon is up and above! I have had previous Plastic Surgery done in another state and was highly considering returning to that surgeon, however after my initial consultation with Dr. Chen, there was absolutely no question in my mind that I was totally comfortable with him and the results I could expect would meet my expectations. He has treated both myself and my husband, and consequently a friend from California also flew out here after she saw my results. We are all hugely grateful to Dr. Chen and his Staff for their expertise and 100% care through the entire process of our surgeries! read more

John N Lori Gallegos

01:30 02 Jan 20

Saw dr Chen scheduled an appointment can’t wait to see my results! This is so huge for me to feel comfortable and confident in my own skin after my weight lossread more

Lacie Conyers

14:59 21 Jul 20

I really am impressed with this place. Scheduling my consultation was so easy and fast! I used the website to request a consultation and was contacted the same day. i was able to schedule my surgery as far out as I wanted to save up money but they had dates extremely close to my consultation too if I wanted to have it done sooner. The day of the surgery everyone was so kind and helpful. After the surgery there was a very very kind nurse who held my hand and helped me calm down as I came off the sleepy gas. I am beyond happy with my results. Also with covid 19 they were extremely careful and sanitary. I had to be tested before surgery and any time I went in they would check my temp. Masks were worn and sanitizer was used. They spray your hands down for you when you go into the office and take your temp. Overall I couldn't have asked for a better experience.read more

LSG Admin

19:54 20 Jul 20

Dr Chen and his staff are amazing! Always available for questions and any concern that might arise! I cannot think of anyone else I would go toread more

Virginia Perry

20:07 24 Aug 20

Dr. Neil Chen is an amazing plastic surgeon. When you have a consultation with him, he is very thorough about the procedure. The surgery went perfect and the outcome was wonderful. I would highly recommend him.read more

Monica Trujillo

01:07 12 Oct 20

I saw Dr. Chen about 6 years ago for a procedure and my results were great! I returned recently for another procedure and everything was just as great! I’m so happy with my results! Thank you Dr. Chen and all the staff!read more

Mila Lucero

03:43 04 Nov 20

Highly recommend Dr. Chen and his staff: very knowledgable, professional, and personable. Dr. Chen takes his time with patients and explains everything in detail.read more

Stephanie Juddo

23:34 07 Feb 21

I had seen Dr. Chen’s work on friends, and knew he was very skilled. So I scheduled a bit of “facial rejuvenation” with him, because I feel healthy and young and was starting a brand new career. I wanted to look how I feel. He did an impeccable job. He is also a very nice person who treats his clients with respect. I will definitely be back the next time I want to freshen up my appearance. I refer my friends to him. Thank you!read more

cj peterson

14:34 17 Mar 21

Highly recommend Dr Chen and staff. Extremely well qualified, caring and interested in procedure and recovery. I felt very well cared for. Dr. Chen is a very skillful surgeon.read more

Caroline Isenogle

22:47 17 Mar 21

Wonderful staff, state of the art office, high reputable, experienced and knowledgeable Dr. Chenread more

Calilah Truelove

14:10 28 Apr 21

My experience has been wonderful and easy. The consultation was easy to schedule. The surgeon was friendly and made me feel comfortable. They offer a payment plan where you pay down what you can until you have the procedure paid off. The surgery itself was stress free every one at the surgery center was kind and friendly. I had a tummy tuck and breast augmentation 2 weeks ago and I’m healing well. The surgeon was very attentive and answered all my questions in a very timely manner. ✨read more

Micayla G

00:23 30 Apr 21

Dr. Chen and the rest of the staff were incredibly kind and helpful. I felt well prepared for my procedure and the results exceeded my expectations. Dr. Chen is a very talented surgeon. I also greatly appreciated that Dr. Chen took the time to call and check on me after my procedure.read more

Sandra Trujillo

19:48 10 Aug 21

I have had large implants in for 27 years. Now it was time to have them removed. I did my research on the local plastic surgeons in town and found Plastic Surgery Institute of NM to be rated the best. I met with Dr. Knotts who was so patient with me and explained everything in detail. Dr. Knotts made me feel at ease with making this big decision now that I am 57 and I could not be happier with the results. I would highly recommend Dr. Knotts and the Plastic Surgery Institue of NM.read more

Alison Russ

17:18 19 Sep 21

Dr.Knotts is very good at what he does. My results are incredible, and it feels like I have been given a new lease on life. I would have the procedure again if the need ever arises that is how pleased I am with the results. 10/10 would recommend to anyone that has lost a lot of weight and would like skin removed. He is the best 👌🏼 I got lucky that he is out here in ABQ. The scarring isn't even bad. He is a wizard 🪄 with a scalpel. Thank you!read more

Mary Ann Rael

00:11 05 Oct 21

Dr Knotts is an awesome plastic surgeon and he did a great job! I felt he was really upfront with me throughout the whole process! I'm really satisfied with all of my results and highly recommend Dr Knotts to anyone looking to have any plastic surgery done. I definitely will go back if ever needed in the future!read more

DP W

18:18 14 Nov 21

I’m a pre-med student who had the privilege of shadowing Dr. Knotts a few years ago at The Austin Weston Center for cosmetic surgery in Virginia. While all the surgeons I shadowed were exceptionally talented, Dr. Knott’s attention to detail and genuine interest in obtaining the best possible result for his patients impressed me greatly. In fact, I opted to bear the extra expense and effort to travel nearly 2,000 miles from home and spend 3 weeks in Albuquerque for the privilege of having him as my surgeon. During my consultation, Dr. Knotts patiently explained the recommended procedures in detail and answered all my questions. Dr. Knotts preformed my gynecomastia correction, abdominoplasty, and the associated liposuction of the aforementioned areas. Today is post-opt (Day 10) and nearly all my swelling has subsided. My scars are minimal, considering it’s only been 10 days, I have almost no bruising, and I can already see an incredible improvement in my overall contour. I’m an extremely particular individual, so it’s no small complement when I say that my results, thus far, exceed my expectations. I also never experienced any tactile sensation loss (numbness/ loss of sensitivity) neither in my chest nor in my abdomen. I contribute my speedy recovery to Dr. Knott’s skills as a surgeon as well as my strict adherence to his post-opt recommendations. Dr. Knotts is, in my opinion, both an artist as well as an excellent surgeon.read more

K Glover

23:35 23 Nov 21

I highly recommend Dr. Knotts! He is an incredibly talented surgeon. My experience and results have been nothing but AMAZING! The office staff and surgical staff were friendly and helpful. I was nervous going to my initial appointment however, Dr. Knotts is so friendly and kind he makes you feel comfortable. Thank you!read more

Mikayla Weisman

23:45 30 Nov 21

I have been truly blessed to have Dr. Knotts as my surgeon. I had breast implants placed by another office in 2018 and things didn’t go as I planned and one had been ruptured. I wanted someone I could really trust to remove them for me. His whole office was so good to me and I had a month long intense healing process with 2 surgeries in that time. They always were quick to answer any questions. Always were willing to bring me in to check everything and they made me feel like they really cared. The doctor took a lot of his time to check on me even during weekends and was willing to talk me through anything I was going through. Even when I was feeling defeated and wanted to give up they were my shoulder to cry on. I highly recommend Dr.Knotts and his office and you will be in the best hands. I will forever be thankful for them!read more

Pamela Sandoval

20:05 04 Jan 22

I had a wonderful experience with Dr. Chen and the surgery he performed. He was very professional and the staff at the surgery center was very professional, kind and patient. I felt very confident with the procedure and had a wonderful result.read more

Chris Hall

23:06 27 Jan 22

Dr Chen is a great surgeon. Excellent bedside manner, surgical outcome was fantastic & his staff are very helpful. Dr Chen comes highly recommended by fellow physicians, former patients and myself.read more

kristin olson

17:21 04 Feb 22

Dr. Knotts was over the top amazing. I came in with very pendulous breasts from weight loss and wanted my chest to match my otherwise athletic physique. Before settling on Dr. Knotts, I consulted with 4 other physicians who all said I needed implants which I didn't want. I wasn't interested in increasing the size of my bust. Dr. Knotts really listened to what I was looking for and even helped me pull in other areas of my body with the same kind of excess surface area from losing that weight years ago. He's a genius, I couldn't be happier with the results. I feel better in my body than I have in years and I cannot recommend him highly enough. Thank you Dr. Knotts!read more

Linda Fazio

04:07 17 Mar 22

I was extremely pleased with the surgery I had done by Dr. Chen. My result was just what I was hoping for and the procedure was much less painful and less expensive than I expected.read more

Randi Poirier

16:03 18 Mar 22

I saw Dr. Knotts for a breast augmentation procedure and absolutely love him and my results! The atmosphere in Plastic Surgery Institute is upbeat and the staff are all amazing. I had a consultation with another facility that quoted me over $10K for my procedure, claiming I would need a lift as well as the augmentation. When I mentioned the lift to Dr. Knotts, he told me we should just start with an augmentation and see how the results turn out first, since a lift is rather traumatizing to the breasts. I'm so glad I went with Dr. Knotts advice because my results are wonderful, and no lift was needed after all. I'm 3 months post op and can't speak highly enough about my experience with Dr. Knotts. The only regret I have is not having known about him when I did my tummy tuck. Their after care was also top notch! I truly felt heard and respected here.read more

Santae Williams

01:12 19 Apr 22

Loved the place. Great atmosphere. . But feel like I got left looking bloated. F/U was kind of like a “hey see ya whenever.” Back to Diet and exercise to bring down visceral fat now 😩. JMLread more

Katrina Jackson

23:35 09 May 22

Felt really great with Dr. Chen and his staff. From the first consultation to the post operation appointment everything went so smoothly. Would highly recommend!read more

Emma Goff

02:41 10 May 22

Dr Chen was absolutely wonderful. He is very personable and explains things in easy terms. I just recently had surgery with him. Minimal pain. My belly button looks amazing. The staff at the surgery center were magnificent, I was in and out very quickly! The staff at the clinic were also great accommodating follow up visit times as I was traveling from 3 hours away. I work with plastic surgeons and have circulated tummy tucks before, and I felt so at ease choosing dr Chen. I would absolutely refer any family and friends to him. Thank you Dr Chen! You helped me gain so much confidence back!read more

Carol Ann P

23:29 11 Jul 22

I recently had two procedures performed by Dr. Chen within a 3 month timeframe. I came across Dr. Chen on Google and with all the positive reviews and his ratings as a plastic surgeon, I decided that’s who I wanted to do my plastic surgery. I can’t express how happy I am with my results. Dr. Chen is an amazing plastic surgeon who is incredibly caring and as long as he stays in practice I will be going to him for any future procedures. Thank you Dr. Chen and to his wonderful staff!!read more

Desiree Meadows

16:37 17 Oct 22

So happy with the results of my breast augmentation. Couldn't have asked for a better doctor. Dr. Chen is professional, has an amazing bedside manner, and an excellent surgeon! A++++++read more

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